Privacy Policy

1. Our Commitment to You

At AGI Studio, we understand that your wedding day is one of the most intimate and precious moments of your life. We're honored that you're considering trusting us to capture these memories, and we take that responsibility seriously. Not just with our cameras, but with how we handle your personal information.

This Privacy Policy explains how we collect, use, and protect your information with the same care and attention we bring to photographing your special day.

2. Information We Collect

To provide you with exceptional service and preserve your wedding memories, we collect:

• Personal Information: Your name, email address, phone number, mailing address, wedding date, and venue details so we can coordinate with you seamlessly.
• Photographic Images & Videos: The beautiful moments we capture during your engagement sessions, wedding day, and any other photography services we provide.
• Payment Information: Credit card details, billing address, and payment history to process your bookings and deliver your products.
• Website Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent, helping us improve your online experience.
• Communication Records: Emails, messages, and notes from our conversations to ensure we understand your vision and preferences.

3. How We Use Your Information

We use your information to create magic for you:

• Scheduling and managing your photography sessions and wedding coverage
• Processing payments, sending invoices, and managing your booking
• Communicating about your project, sharing previews, and delivering final galleries
• Sending appointment reminders and important updates about your wedding day coverage
• Showcasing our work (with your permission) in our portfolio, website, and marketing materials
• Improving our services and website experience
• Sending occasional newsletters about promotions, tips, and our latest work (you can unsubscribe anytime)
• Complying with legal obligations and protecting our business rights

4. Sharing Your Information

Your privacy is paramount. We only share your information when necessary:

• Service Providers: Trusted third-party vendors who help us deliver our services, such as payment processors, cloud storage providers, printing labs, album manufacturers, and website hosting services. These partners are contractually bound to protect your information.
• With Your Consent: When you give us permission to feature your photos in our portfolio, blog, social media, or marketing materials. You always have control over this.
• Legal Requirements: When required by law, court order, or to protect our legal rights and safety.

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Protecting Your Information

We implement industry-standard security measures to protect your personal information and precious photos:

• Encrypted data transmission (SSL/TLS) on our website
• Secure, password-protected servers and cloud storage
• Multiple backup systems to prevent loss of your images
• Limited access to personal information, meaning only authorized team members who need it to serve you
• Regular security audits and updates

6. Your Rights & Choices

You have control over your information. You can:

• Access: Request to see what personal information we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information (subject to legal and contractual obligations, such as retaining records for tax purposes).
• Objection: Object to how we process your personal information.
• Data Portability: Request a copy of your personal information in a commonly used format.
• Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails.
• Image Usage: While our standard contract includes permission to use images for marketing, you can discuss limitations or opt-out options with us.

To exercise any of these rights, please contact us using the information below.

7. Contact Us

We're here to answer any questions about how we handle your information. Your trust means everything to us.

AGI Studio
Email: info@agistudio.ca
Phone: (647) 995-3689